My facial bad experience

I've been telling some of my colleagues that, after my visit to this aesthetic clinic - CSK ( i shall not put the full name) , the 2 aesthetic doctors that i have been seeing most of the time, Dr S and Dr G, have help me so much in relieving the skin problems that i have been facing for years, such as my freckles. Most of colleagues who haven't seen me for quite a while, notice the changes and improvement of my freckles, and i have never hesitate to tell them how good Dr. S and Dr. G are and recommend them to CSK.

That's before i went to CSK and my freckled face.. :(

After about 6 treatments... my freckled face is no longer filled with freckles... :)

Special thanks to Dr. S & Dr. G

I found out CSK through internet, and i called in to make an appointment to visit the aesthetic doctor. On my first visit, Dr. S attended to me, she is such a nice lady, and given me a lot of options to improve my situation, and analyssed the downtime that i will face after the treatment and what are the after-care options. I am totally impress by her professionalism and was delighted that i have found cure to my freckles. I've signed up for 6 times of laser treatment with CSK and did the first treatment on the day itself. I have to say that, i really looked like a super fugly after the laser treatment, and the fuglyness lasted not really that long, about 3-5 days, which was already told my Dr. S, expected to be 5-7 days. I was truly satisfied with the result of my freckles after one treatment, most of it were gone, except for a few stubborn ones. and it really worth the 3-5 days downtime for that clear skin that i am looking forward to. I'm so happy with the result and continue going for my treatment promptly once every 4-6 weeks as suggested by the Dr. S. Sometimes, i went in the afternoon, where Dr. S usually will come in in the evening slot, that was when i will see Dr. G, who is also a very nice doctor who seriously dont look like her age and a mother at all. Dr. G is a very thoughtful doctor, who will tell me about problems of my skin which i dont normally notice and given suggestions for prevention or intervention, which is very useful to me. And with result seeing, and nice and caring doctors, i have given my full trust to CSK and begining to sign up with another treatment, aqua-peel, to target my blockage, black and white heads and open pores. But aqua-peel is a treatment done by therapist, unlike the laser treatment which has to be done by a doctor, and this is when i started to get in touch with the therapist and consultants when the doctors have done doing my laser and leave me with the therapist and consultants for the peel.

Just on tuesday, I went to CSK again to do my skin review as well as aqua-peel, and i was thinking of adding some other treatments to firm my skin, to add-on another few more laser treatment to maintain my skin pigmentation problems and upgrade to whitening peel to make my skin look brighter. Yes, i'm a vainpot, i spend a lot of money to make myself look good, thus i will feel good, and which women dont?? and i am just not so lucky to be blessed with radiant, flawless and clear skin, so i'm looking for solutions within my means to make my skin look better. And Dr. G was on duty, she was so happy to see me and give me plenty of suggestions, such as radiofrequency wave to help firm and tone the skin, IPL is another treatment that will help in making my skin more radiant and firm; as for upgrading of peel, she suggested that i do both aqua and whitening peel alternatively to achieve a better result, and add on a cleasing facial to clear the clog pores. So after some calculation and consideration, i have decided to take up another few more laser treatment, radiowavefrequency, aqua and whitening peel and cleansing facial. She written down on my diagnostic card that i should do radiofrequency and laser treatment first, follow by aqua or whitening peel then the cleansing facial, and i am happy with what she's prescribe to me and proceed to the treatment room for my treatment. I'm not doing laser that day because it's still less than 4 weeks from my last treatment, so i should be doing radiowave then aqua peel and cleansing facial.

The therapist came in with a big smile and introduce herself then tell me that she will do aqua-peel follow by radiowavefrequency, and i was like, huh? but Dr. G said do radiowavefrequncy first then peel then cleansing facial right? Then she became defensive and said no, what the aqua peel will bla bla bla and then do radiowavefrequency. I insisted that, Dr. G said the other way round and she has written it down, so she said she will go and check with the consultant C, as Dr. G has already left for the day. Then she came up and said it's aqua-peel then radiowavefrequency then faicla; i said no, that's not what i have seen and heard from Dr. G. She seemed rather pissed and then tell me to hang on, and then get the consultant C to come up. Consultant C said, oh, i have called Dr. G, she said whichever way also can, because i'm not doing laser today, so i can start radiowavefrequency first or aqua-peel first, it doesnt matter, and if i would like to do the radiowavefrequency first, then they will do as i wish. I was like, what the hell? It's not my wish your wish, it's the prescripted procedures by the doctor. I was so sure that is what i saw Dr. G written on the card. So i got pissed, but i remained calm and tell her i insisted on doing the radiowavefrequency first, and she changed another therapist to do the treatments for me.

During the midst of the treatment, consultant C came in and told me that she has already got the installment quotation sort out by her manager, and they have agreed on what i have requested. I was pretty upset by their unethical ways of changing my treatment procedures. i told C, it's ok, i dont want to sign up anymore treatments, just charged as per 1 time price to me for the treatments that i am doing for that day, and i asked her for her manager's name and told C that i will go the main branch sometimes next week to pay a visit to the manager myself. She said ok and then went off, and yelling at the therapist who was attending to me "xiao xin dian hor", which means be more careful, what is this? Totally cant stand, i was mad cross.

I've trusted the doctors, hence giving my trust to the clinic's staffs, thinking that they will have my interest at heart and take good care of my skin. I was so disappointed to know that they do things according to their own convenience, rather than following what have been instructed to do. I shall go to their main branch and request to have my treatment transfer over there, since the main branch is not that far away from my place, and why do i hand my skin, especially my face, to someone who only have the interest of their own.